Quality Assurance

Returns, Refunds, Cancellation, and Pre-Order Policy

SCOOTERS DELIVERY is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.

30-Day Satisfaction Guarantee Return Policy

Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

You must notify us of your intent to return within 30 days of the delivery date.

Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.

We will refund the product price minus any applicable fees and charges.

Original shipping charges are non-refundable.

Items with Non-Returnable Marks and FREE GIFTS cannot be returned.

You are responsible for any return shipping charges.

Refunds will be applied to the same payment method used when the original purchase was made.